Frequently Asked Questions

General Questions

  1. Who can I contact if I have questions?
  2. What is MOR-EV?
  3. What vehicles are eligible for the program?
  4. Are leased vehicles eligible for the program?
  5. My application has been approved. When will I receive my rebate check?
  6. Is the rebate taxable income?


Application Process

  1. Where should I email my MOR-EV supporting documentation?
  2. Can I mail in my MOR-EV supporting documentation?
  3. When and how do I reserve my rebate?
  4. How can I apply if I don't have computer access?
  5. How will an applicant know if he or she gets the rebate or not?
  6. What are the applicant requirements?
  7. What if I purchased or leased my vehicle before June 18, 2014?
  8. What is required for a vehicle to be eligible for MOR-EV?
  9. Why don't I see my vehicle on the eligibility list?
  10. Can I purchase the vehicle out of state?
  11. Is there a deadline to apply?
  12. Can I appeal the denial of my rebate application?
  13. I want more detailed information about the MOR-EV. Can I get a copy of the MOR-EV Implementation Manual?


Additional Electric Vehicle Incentives and Resources

  1. Are there any federal tax incentives for electric vehicles?
  2. What is an EV license plate?
  3. How can I find out more about workplace charging?
  4. Are there incentives available for residential charging?

 



General Questions

  1. Who can I contact if I have a question?

    Please contact the program administrator, Center for Sustainable Energy, at 866-900-4223 or mor-ev@energycenter.org for all program inquiries.

    Program staff is available from 11am-8pm EST to answer your questions, with 24 hour voicemail access.

    Program staff will return all voicemails left prior to 11am EST on the same business day. All voicemails will be returned by the next business day.

     
  2. What is MOR-EV?
    Massachusetts Offers Rebates for Electric Vehicles (MOR-EV) is a program funded by the Mass. Department of Energy Resources (DOER) and administered statewide by the Center for Sustainable Energy (CSE) in order to promote the production and use of zero-emission vehicles, including electric, plug-in hybrid electric and fuel cell vehicles.


     
  3. What vehicles are eligible for the program?
    There are four different types of vehicles eligible for the program.

    Battery Electric Vehicle (BEV)
    BEVs are fully electric, zero-emission vehicles that have an onboard electrical energy storage device that can be recharged from an external source of electricity.

    Fuel Cell Electric Vehicle (FCEV)

    Zero-emission vehicles that are run on compressed hydrogen fuel that produces electricity to power the vehicle.

    Plug-in Hybrid Electric Vehicle (PHEV)

    PHEVs are hybrid electric vehicles that have zero-emission vehicle range capability and an onboard electrical energy storage device that can be recharged from an external source of electricity. In general, PHEVs are vehicles that can be driven using electricity, gasoline or both.

    Zero-Emission Motorcycles (ZEM)
    A ZEM is defined as either a two- or three-wheeled electric vehicle meeting the Massachusetts definition of a motorcycle (MA General Law Chapter 90 Section 1), is freeway capable and has sealed batteries.

    Please visit the complete list of eligible vehicles.


     
  4. Are leased vehicles eligible for the program?
    Leased vehicles are required to have lease terms of at least 36 months to be eligible for the program.


     
  5. My application has been approved. When will I receive my rebate check?
    We typically issue rebate checks within 75 days of application approval contingent on available rebate funding.

     
  6. Is the rebate taxable income?
    This rebate may be considered taxable income by the U.S. Internal Revenue Service and the Massachusetts Department of Revenue. It shall be the sole responsibility of the recipient, individually, to seek professional advice and determine the tax consequences of this rebate. 


     

 

 Application Process

  1. Where should I email my MOR-EV supporting documentation?
    Please email all MOR-EV supporting documents — as outlined in the MOR-EV reservation email — to the following address:
    mor-ev@energycenter.org


     
  2. Can I mail in my MOR-EV supporting documentation?
    Yes, although we do recommend emailing your documentation if possible.

    Please mail your supporting documentation to:


    Center for Sustainable Energy
    Attn: Emily Wier
    50 Milk Street, 16th Floor
    Boston, MA 02109


    You can expect an email notification once your application materials are received.

     
  3. When and how do I reserve my rebate?
    Vehicle rebates can be reserved on the date of, and not prior to, vehicle purchase or lease.

    Go to the MOR-EV website to confirm a reservation, select the vehicle purchased or leased and fill out the online application. Once the application is completed, an email will be sent to the applicant stating the required supporting documents that need to be submitted via email, along with the signed application. All funds are allocated on a first-come, first-served basis.


     
  4. How can I apply if I don't have computer access?
    We can assist you through the application process if you don't have access to a computer. Please call us at 866-900-4223 to begin the process.


     
  5. How will an applicant know if he or she gets the rebate or not?
    If funds are available when the application is submitted, the amount will be reserved. As long as all the requirements are met, the applicant will receive the rebate. For more details on the application requirements, see the following MOR-EV applicant requirements.


     
  6. What are the applicant requirements?
    Eligible applicants must meet requirements that include, but are not limited to, the following:
  • Be a Massachusetts resident.
  • Be a purchaser or lessee of a new eligible vehicle and submit a MOR-EV application within 3 months of the vehicle purchase or lease date and prior to exhaustion of available rebate funds.
  • Purchase or lease an eligible vehicle before applying for a rebate. Vehicle purchase or lease date must be on or after start of program on June 18, 2014. Lease terms of at least 36 months are required for program eligibility.
  • Retain ownership of the vehicle for a minimum of 36 consecutive months immediately after the vehicle purchase or lease date.
  • Register the new vehicle with the Massachusetts Registry of Motor Vehicles for a minimum of 36 consecutive months for use in Massachusetts.

The MOR-EV program currently only offers rebates to consumers. Businesses, fleets and other entities are not eligible to apply.

  1. What if I purchased or leased my vehicle before June 18, 2014?
    Only vehicles purchased or leased on or after the program start date, June 18, 2014, are rebate eligible. The goal of the MOR-EV program is to incentivize the purchase or lease of new vehicles to encourage more vehicle adoption in the state.

     
  2. What is required for a vehicle to be eligible for MOR-EV?
  • The vehicle must be new and manufactured by the original equipment manufacturer (OEM) or its authorized licensee. Vehicles considered new solely for determination of compliance with state emissions standards are not eligible.
  • The vehicle must be on the list of Eligible Vehicles on the date of purchase or lease.
  • Zero-emission motorcycles (ZEMs) must meet the definitions required in the MOR-EV Program Implementation Manual.
     
  1. Why don't I see my vehicle on the eligibility list?
    Vehicle manufacturers (OEMs) must meet a number of program requirements for MOR-EV program eligibility.

    Generally, a vehicle is not eligible to participate in the MOR-EV for one of these reasons:
    • It does not meet the ZEV definition.
    • It does not meet the approved California Air Resources Board certification requirements as specified in the MOR-EV Program Implementation Manual
       
  2. Can I purchase the vehicle out of state?
    Yes, the vehicle can be purchased out of state. However, the vehicle first must be registered as new with the Massachusetts Registry of Motor Vehicles to be eligible for the rebate program. For more information about purchasing a vehicle out of state, go to the Massachusetts Registry of Motor Vehicles.


     
  3. Is there a deadline to apply?
    Applicants must apply before rebate funds are exhausted and can track available rebate funding in real time on the funding page. In addition, applicants must apply within 3 months of eligible vehicle lease or purchase to be rebate eligible.


     
  4. Can I appeal the denial of my rebate application?
    The Department of Energy Resources (DOER) considers appeals to the denial of a rebate application on a case-by-case basis. To begin the appeal process, contact Stephen Russell, MOR-EV Project Liaison at DOER, at Stephen.Russell@state.ma.us.


     
  5. I want more detailed information about the MOR-EV. Can I get a copy of the MOR-EV Implementation Manual?
    Yes. You can download a copy of the MOR-EV Implementation Manual, which contains the detailed guidelines for MOR-EV.

     

 

Additional Electric Vehicle Incentives and Resources

  1. Are there any federal tax incentives for electric vehicles?
    Federal tax credits for BEVs and PHEVs range from between $2,500 to $7,500, with factors such as battery capacity determining how much owners are eligible to receive. To meet the tax incentive's standards, a BEV or PHEV must have a battery with a minimum capacity of 4 kilowatt-hours. Vehicles with a battery capacity of 5 kWh or greater are eligible for an additional $417 of tax credit added for every kilowatt-hour in excess of 4 kWh. Vehicles such as the Nissan LEAF, with a 24-kWh capacity battery, will be eligible for the maximum $7,500 credit. Federal tax credit amounts for each qualified vehicle can be found on the Department of Energy's Fuel Economy website.

    A tax credit of up to $4,000 is available for the purchase of qualified light-duty fuel cell vehicles. Vehicle manufacturers must follow the procedures as published in Notice 2008-33 to certify to the Internal Revenue Service that a vehicle meets certain requirements to claim the fuel cell vehicle credit. Notice 2008-33 also provides guidance to taxpayers about claiming the credit. Under current law, this tax credit expires on December 31, 2014. For more information about claiming the credit, see IRS Form 8910, which is available on the IRS Forms and Publications website.


    For further information on federal tax incentives for alternative fuel vehicles, hybrid vehicles, diesel vehicles and electric-drive vehicles, visit www.fueleconomy.gov. Additionally, local jurisdictions may also have incentive programs. Check with your local jurisdiction to find out what they offer.

     
  2. What is an EV license plate?
    The EV license plate clearly identifies your vehicle as electric to first responders. In case of any emergency, first responders will be able to quickly identify your electric vehicle and assess the situation appropriately.

     
  3. How can I find out more about workplace charging?
    You can make workplace charging a reality at your workplace! The Department of Energy Workplace Charging Challenge  gives you all of the tools necessary to start the conversation about installing charging at your workplace. Use the site’s provided workplace charging best practices, outreach tools, webinars and technical assistance to aid you in the successful implementation of workplace charging at your site.

    Employers in the Commonwealth of Massachusetts are also eligible to receive incentives for installing workplace charging. Massachusetts Electric Vehicle Incentive Program (MassEVIP): Workplace Charging offers incentives of up to 50% of the hardware costs for installation of Level 1 and 2 charging stations.

     
  4. Are there incentives available for residential charging?
    PlugMyRide@HOME is a pilot program open to EVERSOURCE Electric customers who own a plug-in electric vehicle. By participating, EV owners can be part of valuable research, while also having the opportunity to purchase a Level 2 EV Charger for the significantly reduced price of $500. The research from this pilot will also help EVERSOURCE design an effective time-of-day rate for customers who own a plug-in electric vehicle.  For more information, please contact the Eversource EV Information Center at 855-463-6438.
     

 


Brought to you by

Massachusetts Department of Energy Resources
Massachusetts Department of Energy Resources

Massachusetts Department of Energy Resources
Massachusetts Clean Cities Coalition

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