The Department of Energy Resources (DOER) considers appeals to the denial of a rebate application on a case-by-case basis. To request DOER consider an appeal, a dealer or consumer must contact the MOR-EV@energycenter.org within 90 calendar days of the date of application denial. The appeal must include all facts that form the basis for the appeal. Any appeals submitted more than 90 days following application denial will not be eligible for review and consideration.
Failure of a dealer to advise a consumer of the MOR-EV program or the provision of false or incorrect information from a dealer to a consumer is not appealable to MOR-EV.
Appeals for vehicle purchases or leases that exceed the maximum price cap will be denied. If the only basis for the appeal is that the Applicant disagrees with the program rules and requirements as set forth in the MOR-EV Guideline, the appeal will be denied.
In instances where the initial 90-day application window was missed, appeals may be considered no more than six (6) months following the purchase or lease date of the eligible vehicle.